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Terms of Service

Effective July 26, 2026

These Terms of Service ("Terms") govern your access to and use of Rivarise, the AI visibility tracking platform available at rivarise.com and app.rivarise.com (the "Service"), operated by Rivarise ("we", "us"). By creating an account or using the Service you agree to these Terms. If you use the Service on behalf of a company, you confirm you are authorized to bind that company.

1. The Service

Rivarise tracks how AI engines respond to prompts you configure: whether your domain is cited, at what position, in what context and with what sentiment. The Service queries third-party AI engines and reads publicly available answer surfaces. We do not control those engines, and their output can change at any time.

2. Accounts

You must provide accurate information when creating an account and keep your credentials secure. You are responsible for all activity under your account. Seats included in your plan are for individual people; credentials must not be shared between users.

3. Plans, billing and changes

  • Paid plans are billed in advance through Stripe, monthly or annually. Annual billing is discounted 15 percent and charged once per year.
  • The Free plan requires no payment method and may be subject to fair-use limits.
  • Upgrades take effect immediately with prorated billing. Downgrades and cancellations take effect at the end of the current billing period.
  • Plan limits (prompts per day, engines, domains, seats, history retention) are described on the pricing page and enforced by the Service.
  • We may change pricing with at least 30 days notice; changes never apply retroactively to an already-paid period.

Refunds are governed by the Refund Policy.

4. Acceptable use

You agree not to:

  • use the Service to track domains you have no legitimate business interest in monitoring;
  • attempt to probe, disrupt or overload the Service, or access data belonging to other customers;
  • resell or white-label the Service without an Agency plan and our written consent;
  • use the Service in violation of applicable law or third-party terms;
  • reverse engineer the Service or scrape it by automated means outside the features we provide.

5. Your data and content

You retain all rights to the prompts, domains and configuration you enter. You grant us the limited license needed to operate the Service on your behalf, including sending your prompts to the AI engines on your plan. We may use aggregated, anonymized usage data to improve the Service; this never identifies you, your brand or your prompts publicly.

6. Third-party engines and accuracy

AI engine answers are generated by third parties and are inherently variable. Some engines are tracked through close proxies, which is labeled in the app. Metrics in the Service describe what the engines returned to our checks at the time of the check; they are a measurement, not a guarantee that every user of an engine sees the same answer. The Service is a decision-support tool, and business decisions you take based on it are your own.

7. Affiliate program and rewards

Participation in the affiliate program and viral reward program is subject to the program rules in the app. Commission rates are locked at referral time. We may withhold payouts obtained through fraud, self-referral or manipulation, and may modify or end the programs prospectively at any time.

8. Intellectual property

The Service, including its software, design and branding, is owned by Rivarise and protected by applicable intellectual property laws. These Terms grant you no rights to our trademarks. Third-party names and logos shown in the Service (including AI engine marks) belong to their respective owners and are used for identification only.

9. Termination

You may cancel at any time from Settings. We may suspend or terminate accounts that violate these Terms, with notice where practicable. Upon termination, your right to use the Service ends; data associated with your account is deleted in accordance with the Privacy Policy.

10. Disclaimers and limitation of liability

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. To the maximum extent permitted by law, our total liability for any claim arising out of these Terms or the Service is limited to the amounts you paid us in the twelve months preceding the claim, and we are not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data.

11. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced by email or in the app at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

12. Governing law and contact

These Terms are governed by the laws of Pakistan, without regard to conflict-of-law rules, and disputes are subject to the exclusive jurisdiction of its courts, except where the law of your country of residence grants you non-waivable rights. Questions about these Terms: support@rivarise.com.