Documentation
What Rivarise measures, how it works, and the ten-minute path to your first results.
Rivarise answers one question, on a schedule: when someone asks an AI engine something relevant to your business, does the answer mention you? It asks nine engines the questions your buyers actually ask, stores every answer word for word, and turns the pattern into metrics you can report and act on.
This documentation is the complete reference. Every limit, threshold and behaviour described here is taken from the product itself, not from marketing copy.
Start here
What Rivarise does, precisely
Every day (weekly on the Free plan), Rivarise takes each prompt in your workspace and submits it to each AI engine included in your plan. It records the complete answer, then analyzes it for four things:
- Citation. Was your domain named or linked in the answer?
- Position. If it was cited, how early in the answer did it appear relative to other brands?
- Sentiment. Was the mention favourable, neutral, or negative?
- Competitors. Which other domains were cited for the same question?
Those four measurements roll into the Prompt Performance Score, a single 0 to 100 figure, and feed the competitor comparison, alerts, fix suggestions and reports.
What Rivarise does not do
Being clear about the boundaries saves you time later:
- It does not touch your website. There is no script to install, no crawler, no DNS record and no plugin. Adding a domain is a database row, not an integration.
- It does not control what engines say. Citation decisions belong to the engines. Rivarise measures and explains; it cannot guarantee an outcome.
- It does not replace your rank tracker. Keep using it. Rivarise measures the generated answer, which is a different surface from the ranked list of links.
- It is a sample, not a census. Results describe what the engines returned to our checks at the times they ran, not what every user everywhere sees.
The documentation map
Six sections, in the order most people need them:
| Section | What it covers |
|---|---|
| Getting started | Account creation through to reading your first results. Follow it in order the first time. |
| Core concepts | How the pipeline works, what each engine is, and how every metric is calculated. |
| Using the app | A reference page for each screen in the product, including every control on it. |
| Account and billing | Plans, limits, invoices, roles, branding and single sign-on. |
| Growth programs | The affiliate program and the free-days rewards, with exact rules and amounts. |
| Developers | The v1 API, CSV export and webhook payloads. |
The ten-minute setup
If you would rather skip ahead, this is the whole thing:
- Sign up at app.rivarise.com/signup and confirm your email. No card is required.
- Add your domain. Enter the site you want found in AI answers.
- Add five prompts. Use the generator or write your own. Cover a category question, a comparison, and a competitor question.
- Wait for the first run. Paid plans check daily and the first results land within minutes to a few hours.
- Read the Overview. Your visibility score, rank against competitors, and the answers themselves are all there.
Getting help
Email support@rivarise.com. A human answers, normally within one business day. If something in these pages is wrong or unclear, say so in that email and we will fix the page.